Event Key Note Speakers

Sylvan Waller, MD

Healthcare Innovation Advisor

Dr. Waller is a board-certified Emergency Medicine physician and executive with a passion for innovation and leveraging technology to improve healthcare. He currently works with healthcare companies and individuals focusing on technology innovation, telemedicine, and entrepreneurship. He is an accomplished thought leader, author, speaker and consultant who advises both established and emerging companies in these areas.

As former Chief Medical Officer of MDLIVE, Dr. Waller oversaw all areas of the company’s medical operations, service offerings, including physician recruitment, training, certification and on-boarding; all aspects of patient care; and future medical service strategy, quality and implementation.

Prior to MDLIVE, Dr. Waller was Founder and CEO of Alii Healthcare, a consumer-focused telehealth company. Past executive leadership roles included Chief Medical Officer East Division with Schumacher Clinical Partners, where he provided executive oversight and direction for their medical and clinical operations. In addition, he worked at ApolloMD as Vice President Clinical Operations, and for Kaiser Permanente and Accenture as a Management Consultant. 

Dr. Waller has a medical degree from Boston University School of Medicine and completed his residency at Emory University School of Medicine. He also has a Bachelor of Arts in biology from Brown University. 

Kent Northcote, MD

Kent Northcote MD practiced full time emergency medicine for fifteen years before transitioning to full time telemedicine. During his brick and mortar career he earned a partnership in a successful local EM group. In addition to running the division of ultrasound education for his group he served for several years on his hospital’s Ethics committee, first as member, then as Chairman.

He made the transition to telemedicine in part because he felt that many of the patients he was seeing as part of his brick and mortar practice could have been better taken care of remotely, thus sparing those patients long wait times, exposure to infectious disease and violent patients and of course, soaring costs.

Currently Dr. Northcote practices telemedicine either in Colorado or Baja California, depending upon the season. He also serves as medical director for one of the nation’s largest and leading telemedicine firms. He also serves in that firms mentoring program for physicians new to telemedicine.

In addition to increased income, Dr. Northcote finds that telemedicine practice allows him to practice wherever and whenever he wishes. He also finds that he catches fewer colds, that the threat of malpractice is much less and that his patients are happier since they haven’t waited three hours in a noisy, crowded waiting room for him to tell them that their chest pain is probably due to heart burn.

In his spare time Dr. Northcote enjoys skiing in Colorado, mountain biking in Utah, road biking in France and sea kayaking the Sea of Cortes with his wife Michele and their three children. Since he started practicing telemedicine he has also found time to finally start writing fiction.

Shawn M. Cole, MD, MHA

Dr. Cole is board-certified internal medicine and has a well-rounded academic primary and urgent care background. Following completion of his internal medicine-primary care residency training at Yale-New Haven Hospital, he enjoyed six years at the Veterans Affairs Connecticut Health System where he assumed numerous leadership positions and assisted with the formation and peer training of the Patient-Centered Medical Home for veterans across New England. There he also helped create the first nurse-practitioner fellowship in interprofessional primary care which is now serving as a model for Veterans Affairs interprofessional healthcare delivery across the country. He later became Medical Director for Urgent Care and Patient-Centered Medical Home at Northeast Medical Group (Yale-New Haven Health System) before transitioning to Medical Director of a large community-based ambulatory clinic which serves as the principal teaching site for one of Yale-New Haven Hospital’s internal medicine residency programs. Dr. Cole has won numerous teaching awards as a result of his passion for leadership and education of his students and peers.

Having been exposed to the challenges faced with being able to ensure health system readiness for effective and meaningful value-based care, Dr. Cole found himself unable to fulfill his passion for favorably impacting as many patients as possible in the traditional medical leadership setting. While at Yale, he had the opportunity to lead the process for implementing telemedicine with a nationally prominent telemedicine organization. At that time, he realized that telemedicine was essentially immediate part of the solution of the domestic healthcare access crisis.

Dr. Cole has served as a National Medical Director for several of the top telemedicine organizations in the industry with leadership experience in Clinical Quality and Patient Safety and Credentialing. He holds a medical degree from University of Illinois College of Medicine and a Master of Health Administration from Ohio University. He is currently an Assistant Professor of Medicine at Yale University School of Medicine and the Frank H. Netter School of Medicine – Quinnipiac University. He enjoys spending time with his children, playing and coaching ice hockey, training in the martial arts, and traveling, all of which became much more possible with a career in telemedicine!